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AC All Staff
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AC Leadership
Accounting/Finance
All Otis Associates
Bar AC
Events Leadership
F&B Team
Food & Beverage Leadership
Group Housing
Housekeeping
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GRA
Houseaide
Laundry
Public Space
Housekeeping Leadership
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Moxy Leadership
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Otis Front Office Leadership
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Monday
, January 13
AC
8:00am •
Bar AC Zoning
AC Front Desk Training Room
8:00am •
Online Training - Loyalty Training Part 2
Leadership
9:00am •
Otis Daily Ops Meeting
Living Room
9:30am •
AC Daily Affirmation
Moxy
3:00pm •
Moxy Social Media Review
Otis Front Desk Training Room
12:00pm •
LUNCH
12:30pm •
Online Training - Mobile Key
2:00pm •
Human Trafficking + Wrap Up Certs
Repeal/Bitters End Training
10:00am •
AM Training Session
4:00pm •
PM Training Session
TBA
8:00am •
Laundry Continued
8:00am •
Bathroom Boards
9:30am •
Floor Care Machines + Carpet Spotting
9:30am •
Floor Care Machines + Carpet Spotting
9:30am •
Floor Care Machines + Carpet Spotting
12:30pm •
Houseaide Continued
12:30pm •
Houseaide Continued
TBD
5:00pm •
Dept Leader wrap up (Otis & AC)
Tuesday
, January 14
AC
8:00am •
Bar AC - ZONING
11:00am •
AC Walk/Life Safety
4:00pm •
AC RevGen
AC Front Desk Training Room
8:00am •
Online Training - Loyalty Training Part 3
12:00pm •
LUNCH
12:30pm •
Online Training - Mobile Check-In / Check-Out
3:00pm •
Mobile Key
Leadership
9:00am •
Otis Daily Ops Meeting
10:00am •
Otis Property Walk/Life Safety Binder
10:00am •
Checkbook trainings (see description for attendance)
3:00pm •
RevGen Otis
3:30pm •
Checkbook trainings (see description for attendance)
Living Room
9:30am •
AC Daily Affirmation
Otis Front Desk Training Room
8:00am •
Service Recovery Training
Repeal/Bitters End Training
10:00am •
AM Training Session
4:00pm •
PM Training Session
TBA
8:00am •
Houseaid Continued
8:00am •
Laundry Continued
8:00am •
Public Space Continued
8:00am •
Bed Training
TBD
5:00pm •
Dept Leader wrap up (Otis & AC)
Wednesday
, January 15
AC
8:00am •
Bar AC - ZONING
11:00am •
Bar AC F&B Call
2:00pm •
Otis/AC CP Call
3:00pm •
BP Call - AC/Otis
AC Front Desk Training Room
8:00am •
Service Recovery Training
Leadership
9:00am •
Otis Daily Ops Meeting
Living Room
9:30am •
AC Daily Affirmation
Otis Front Desk Training Room
8:00am •
GXP / Empower Training
10:00am •
ileftmystuff + Radar Groups + Lead Sheets
12:30pm •
LUNCH
Repeal/Bitters End Training
8:30am •
Checkbook trainings F&B
10:00am •
AM Training Session
4:00pm •
PM Training Session
TBA
8:00am •
Laundry Continued
8:00am •
Houseaide Checklists
8:00am •
Public Space Checklists
8:00am •
Room Placement Training
Thursday
, January 16
AC
8:00am •
Bar AC - OFF DAY
AC Front Desk Training Room
8:00am •
OFF Day
Otis Front Desk Training Room
8:00am •
OFF Day
TBA
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
TBD
10:00am •
WL Orientation #3 (Alfot Tactic 4)
Friday
, January 17
AC
8:00am •
Bar AC - OFF DAY
AC Front Desk Training Room
8:00am •
OFF Day
Otis Front Desk Training Room
8:00am •
OFF Day
TBA
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
Saturday
, January 18
AC
8:00am •
Bar AC - ZONING
AC Front Desk Training Room
8:00am •
Room Types + Rate Codes
12:30pm •
WL Department Training
Leadership
9:00am •
GM Playbook
11:00am •
Rev Market Call
1:00pm •
Otis F&B Marketing
2:00pm •
PR Meeting
Living Room
9:30am •
AC Daily Affirmation
TBA
8:00am •
AC OFF Day
8:00am •
Otis Orientation
8:00am •
Otis Orientation
8:00am •
Otis Brand Orientation
8:00am •
Otis Orientation
TBD
4:45pm •
MOD Training--all ops managers
5:00pm •
Dept Leader wrap up (Otis & AC)
Sunday
, January 19
AC
10:00am •
Bar AC - AM Session
4:00pm •
Bar AC - PM Session
AC Front Desk Training Room
8:00am •
GXP / Empower Training
12:30pm •
Role Play and Room Type Exploration
In Department
12:00pm •
Systems Trainer Arrival
Leadership
9:00am •
Otis Daily Ops Meeting
Living Room
9:30am •
AC Daily Affirmation
Otis Front Desk Training Room
8:00am •
Otis Department Training & Role Play
Repeal/Bitters End Training
10:00am •
AM Training Session
4:00pm •
PM Training Session
TBA
8:00am •
Support Housekeepers, Checklists
8:00am •
Chute, Processing Dirty Linen
8:00am •
8 Rooms, Day 5 Packet - 10 Step Process
8:00am •
Public Space Checklists
12:00pm •
LUNCH
TBD
9:00am •
WL Orientation #4 (Aloft Tactic 2)
1:00pm •
Etiquette Training (Front office & Banquets)
5:00pm •
Dept Leader wrap up (Otis & AC)
TBD - Meeting Room 1
4:30pm •
Bourbon Training (Front Desk/Banquets)
Monday
, January 20
AC
10:00am •
Bar AC
4:00pm •
Bar AC
Leadership
9:00am •
Otis Daily Ops Meeting
3:15pm •
Labor Meeting
Living Room
9:30am •
AC Daily Affirmation
4:00pm •
AC Labor Meeting
Moxy
4:00pm •
Moxy Social Media Review
Otis Front Desk Training Room
12:30pm •
Otis Training
Repeal/Bitters End Training
10:00am •
AM Training Session
4:00pm •
PM Training Session
TBA
8:00am •
10 Rooms Clean
8:00am •
Public Space Checklists
8:00am •
Process Linen - 2 Par
8:00am •
Systems Training
8:00am •
Hotel Systems Training
8:00am •
Support Housekeepers, Checklists
12:00pm •
LUNCH
12:30pm •
Local Area Challenge
TBD
5:00pm •
Dept Leader wrap up (Otis & AC)
TBD - Meeting Room 1
8:00am •
Training Prep
4:30pm •
Bourbon Training (Front Desk/Banquets)
Tuesday
, January 21
AC
10:00am •
Bar AC
11:00am •
AC Walk/Life Safety
4:00pm •
AC RevGen
4:00pm •
Bar AC
In Department
12:00pm •
Food Show
4:00pm •
Food Show
Leadership
9:00am •
Otis Daily Ops Meeting
10:00am •
Otis Property Walk/Life Safety Binder
2:00pm •
EC Weekly Meeting
3:00pm •
RevGen Otis
Living Room
9:30am •
AC Daily Affirmation
Otis Front Desk Training Room
7:00am •
Morning OFF Day B1
12:30pm •
Afternoon OFF Day A1
Repeal/Bitters End Training
9:00am •
Servers/Bartenders Training
10:00am •
Host/SA/Runner Training
2:30pm •
Servers/Bartenders Training
4:00pm •
Host/SA/Runner Training
TBA
8:00am •
Lightspeed - Front Office A1 (1 of 4)
8:00am •
OFF Day
8:00am •
Support Housekeepers, Checklists
8:00am •
Process Linen - 2-3 Par
8:00am •
Stayover Training
8:00am •
Public Space Checklists
1:00pm •
Lightspeed - Front Office B1 (1 of 4)
TBD
5:00pm •
Dept Leader wrap up (Otis & AC)
Wednesday
, January 22
AC
10:00am •
Bar AC
11:00am •
Bar AC F&B Call
2:00pm •
Otis/AC CP Call
3:00pm •
BP Call - AC/Otis
4:00pm •
Bar AC
In Department
9:00am •
Manager Micros Training
12:30pm •
Micros Training
5:00pm •
Wine Training Continued
Leadership
9:00am •
Otis Daily Ops Meeting
Living Room
9:30am •
AC Daily Affirmation
Repeal/Bitters End Training
7:00am •
Breakfast Mock Service
2:00pm •
Wine Training
TBA
8:00am •
OFF Day
8:00am •
Lightspeed - Front Office A2 (2 of 4)
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
1:00pm •
Lightspeed - Front Office B2 (2 of 4)
2:30pm •
AC Trainer Arrival + Leadership Meeting
4:00pm •
AC Style Placement
TBD
8:00am •
Digital Readerboard training
8:00am •
WL Department Training B
1:00pm •
WL Department Training A
5:00pm •
Dept Leader wrap up (Otis & AC)
Thursday
, January 23
AC Leadership
6:00am •
AC WLW Training
In Department
9:00am •
Manager Micros Training (make up)
TBA
8:00am •
Lightspeed - Front Office A3 (3 of 4)
8:00am •
Otis HSKP OFF Day
8:00am •
AC Orientation
1:00pm •
LUNCH
1:00pm •
Lightspeed - Front Office B3 (3 of 4)
1:00pm •
LUNCH
2:00pm •
AC Concept
TBD
8:00am •
WL Department Training B
1:00pm •
WL Department Training A
Friday
, January 24
AC
8:00am •
OFF DAY - Bar AC
AC Front Desk Training Room
8:00am •
Fosse Day 1
12:00pm •
LUNCH
1:00pm •
Guest Service and Role Play
TBA
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
OFF Day
8:00am •
Lightspeed - Front Office A4 (4 of 4)
1:00pm •
Lightspeed - Front Office B4 (4 of 4)
TBD
8:00am •
WL Department Training B
1:00pm •
WL Department Training A
Saturday
, January 25
AC
10:00am •
Bar AC
1:00pm •
Bar AC
AC Front Desk Training Room
12:30pm •
FOSSE Day 2
1:00pm •
Local Area Knowledge
2:30pm •
Public Space Activation
4:00pm •
Local Area Scavenger Hunt
Leadership
9:00am •
GM Playbook
11:00am •
Rev Market Call
1:00pm •
Otis F&B Marketing
2:00pm •
PR Meeting
Living Room
9:30am •
AC Daily Affirmation
Repeal/Bitters End Training
10:00am •
Lunch Mock Service
4:00pm •
Dinner Mock Service
TBA
8:00am •
Housaide Normal Day
8:00am •
Lightspeed - Housekeeping
8:00am •
Public Space Checklists
8:00am •
Ops Training Team Arrival
8:00am •
Process Par 3
8:00am •
14 Rooms Clean
1:00pm •
Turndown Training
1:00pm •
Lightspeed - Groups
TBD
9:00am •
WL Orientation #5 (Aloft meeting room TB)
9:00am •
OFF Day
5:00pm •
Dept Leader wrap up (Otis & AC)
Sunday
, January 26
AC
6:00am •
Bar AC
10:00am •
Bar AC
4:00pm •
Bar AC
AC Front Desk Training Room
8:00am •
Fosse Day 3
12:30pm •
Lunch
1:00pm •
Marriott Bonvoy Review
3:30pm •
Empower / GXP Set Up
In Department
8:00am •
Empower: GXP Hands-On Training
10:30am •
Front Office Follow-Up/One-on-One
1:00pm •
Housekeeping Follow-Up/One-on-One
2:00pm •
F&B Follow-Up/One-on-One
3:00pm •
Events Follow-Up/One-on-One
Leadership
9:00am •
Otis Daily Ops Meeting
Living Room
9:30am •
AC Daily Affirmation
Otis Front Desk Training Room
10:00am •
Role Play
2:15pm •
Role Play
Repeal/Bitters End Training
6:00am •
Breakfast Mock Service
9:00am •
Power of Loyalty
10:00am •
Lunch Mock Service
TBA
8:00am •
14 Rooms Clean
8:00am •
Process Par 3
8:00am •
Housaide Normal Day
8:00am •
Public Space Checklists
8:00am •
Lightspeed - Accounts Recievable
9:00am •
Power of Loyalty (Group 1)
1:00pm •
Lightspeed - Manager Review
TBD
5:00pm •
Dept Leader wrap up (Otis & AC)
Monday
, January 27
AC
6:00am •
Bar AC - Breakfast Test Meal
10:00am •
Bar AC - Lunch Test Meal
In Department
6:00am •
Repeal Breakfast Test Meal
10:00am •
Bar Cocktail Certification
10:00am •
Repeal Brunch Test Meal
5:00pm •
HR Follow-Up/One-on-One
Leadership
9:00am •
Otis Daily Ops Meeting
3:15pm •
Labor Meeting
Living Room
9:30am •
AC Daily Affirmation
4:00pm •
AC Labor Meeting
Moxy
4:00pm •
Moxy Social Media Review
Repeal/Bitters End Training
8:00am •
Autograph Brand Immersion
9:30am •
Service Excellence
TBA
8:00am •
Autograph Brand Immersion (Group 1)
8:00am •
Housaide Normal Day
8:00am •
14 Rooms Clean
8:00am •
Process Par 3
8:00am •
Public Space Checklists
8:00am •
Welcome to MARSHA
8:00am •
Fosse Day 4
9:30am •
Autograph Collection Service Excellence (Group 1)
12:30pm •
LUNCH
1:00pm •
Knoweldge Check
TBD
8:00am •
Intro to Marsha
1:00pm •
Empower Reservations
5:00pm •
Dept Leader wrap up (Otis & AC)
Tuesday
, January 28
AC
6:00am •
Bar AC - Breakfast Test Meal
10:00am •
Bar AC - Lunch Test Meal
11:00am •
AC Walk/Life Safety
4:00pm •
AC RevGen
Leadership
9:00am •
Otis Daily Ops Meeting
10:00am •
Otis Property Walk/Life Safety Binder
2:00pm •
EC Weekly Meeting
3:00pm •
RevGen Otis
Living Room
9:30am •
AC Daily Affirmation
Repeal/Bitters End Training
10:00am •
Brunch Test Meal
4:00pm •
Dinner Test Meal
TBA
8:00am •
14 Rooms Clean
8:00am •
Housaide Normal Day
8:00am •
Laundry Off Day
8:00am •
Otis Autograph Orientation + Loyalty Training
8:00am •
Autograph Brand Immersion (Group 2)
8:00am •
MARSHA Inventory & Balancing
8:00am •
Public Space Checklists - Half Staff Off
8:00am •
Autograph Brand Immersion (Group 2)
9:30am •
Autograph Collection Service Excellence (Group 2)
9:30am •
Autograph Collection Service Excellence (Group 2)
1:00pm •
OFF Day
TBD
8:00am •
Basic Inventory Management and Balancing
5:00pm •
Dept Leader wrap up (Otis & AC)
Wednesday
, January 29
AC
10:00am •
Bar AC - Lunch Test Meal
11:00am •
Bar AC F&B Call
2:00pm •
Otis/AC CP Call
3:00pm •
BP Call - AC/Otis
6:00pm •
Bar AC - Dinner Test Meal
Leadership
9:00am •
Otis Daily Ops Meeting
Living Room
9:30am •
AC Daily Affirmation
Repeal/Bitters End Training
10:00am •
Lunch Test Meal
4:00pm •
Dinner Test Meal
TBA
8:00am •
GRA - Test Open Day 1
8:00am •
LightSpeed Refresh & Role Plays A
8:00am •
Test Open Day 2
8:00am •
Power of Loyalty (Group 3)
8:00am •
Laundry - On Real Shifts Test Open Day 1
8:00am •
Fosse Role Play
12:30pm •
TEST OPENING NIGHT 1
1:00pm •
LightSpeed Refresh & Role Plays B
1:00pm •
Test Opening Night 1
3:00pm •
Turndown Test Opening
TBD
5:00pm •
Dept Leader wrap up (Otis & AC)
Thursday
, January 30
AC
6:00pm •
Bar AC - Dinner Test Meal
8:00pm •
Bar AC - Late Night Test Meal
Living Room
9:30am •
AC Daily Affirmation
Repeal/Bitters End Training
11:00am •
Lunch Test Meal
4:00pm •
Dinner Test Meal
TBA
8:00am •
Test Open Day 3
8:00am •
Test Opening Night 2
9:00am •
TEST OPENING NIGHT 2
10:00am •
Modified brand immersion Excellence (F&B Staff, FOH & BOH)
Friday
, January 31
AC
8:00am •
OFF DAY - Bar AC
Living Room
9:30am •
AC Daily Affirmation
TBA
8:00am •
Test Opening Morning 2
8:00am •
Test Open Check-Outs
9:00am •
TEST OPENING MORNING 2
1:00pm •
Fashion Show + Serve 360 Event
1:00pm •
Fashion Show + Serve 360 Event
1:00pm •
Opening Party and Serve 360 Event
2:00pm •
Associate Party
2:00pm •
Associate Party
Saturday
, February 1
AC
7:00am •
Bar AC
Leadership
9:00am •
Otis Daily Ops Meeting
9:00am •
GM Playbook
11:00am •
Rev Market Call
1:00pm •
Otis F&B Marketing
2:00pm •
PR Meeting
Living Room
9:30am •
AC Daily Affirmation
Repeal/Bitters End Training
8:00am •
Prep Day
TBA
8:00am •
Recap on Test Opening
8:00am •
Second Day Checkouts
8:00am •
Recap Test Open
TBD
9:00am •
WL Orientation #6 (Aloft Tactic 2)
5:00pm •
Dept Leader wrap up (Otis & AC)
TBD - Meeting Room 1
8:30am •
Prep for Live
Sunday
, February 2
In Department
8:00am •
Opening Day
8:00am •
Opening Day
Living Room
9:30am •
AC Daily Affirmation
TBA
8:00am •
Opening Day
12:00pm •
Opening Day
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TG
TAYLER GWENDOLYN MOHN
Emmanuel Touray
Justin Morgan
JR
Juan Ramos
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Phyllis Kirkemo
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Dates
Monday
, January 13
Tuesday
, January 14
Wednesday
, January 15
Thursday
, January 16
Friday
, January 17
Saturday
, January 18
Sunday
, January 19
Monday
, January 20
Tuesday
, January 21
Wednesday
, January 22
Thursday
, January 23
Friday
, January 24
Saturday
, January 25
Sunday
, January 26
Monday
, January 27
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, January 28
Wednesday
, January 29
Thursday
, January 30
Friday
, January 31
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, February 1
Sunday
, February 2
Venue
AC
AC Front Desk Training Room
AC Leadership
In Department
Leadership
Living Room
Moxy
Otis Front Desk Training Room
Repeal/Bitters End Training
TBA
TBD
TBD - Meeting Room 1
Session Type
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All Otis Associates
Bar AC
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Food & Beverage Leadership
Group Housing
Housekeeping
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GRA
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Laundry
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